Research and Evaluation

    Heuristic Evaluation

    What's working, what's not, and why.

    Why You Might Need Heuristic Evaluation

    • You aren’t sure whether your website follows user-centered design principles, or where the opportunities are to do better.
    • You are considering the potential for a future project that involves a site redesign or re-implementation.
    • A redesign is not in the budget but you want to make targeted improvements that positively impact your site’s UX.

    Why It Matters

    Heuristic evaluations can be incredibly helpful when you need to understand how your site is performing in various measures of usability. They often highlight quick wins that can be addressed through content, organization, design tweaks, or minor technical adjustments. I evaluate your site against established usability principles to uncover issues and opportunities fast.

    This service is ideal for teams who want actionable feedback without a full research engagement, or whose intent is to keep — and improve — their current site rather than launch a whole new site. It results in a comprehensive report that illuminates what your site is doing well, the opportunities to improve, and the specific adjustments that would be recommended, explained in easy-to-understand terms.

    Interested in This Service?

    Send me a message to tell me about your project and how I can help.

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