Structure for AI that delivers meaningful answers to humans.
The way people reach the information offered in your website is changing. More and more, your audience is relying on AI agents and chatbots to answer questions and deliver your content to them. If an agent cannot easily parse your site's structure or accurately interpret its context, the outcome is an extremely poor UX for the end user, the human. Treating AI models as an important user persona is now a critical component of your digital strategy.
The Agent UX Audit seeks to evaluate how effectively your digital presence is currently being accessed by, and communicating with, this new class of automated intermediaries. This service involves real-world testing of AI-based searches, involving a variety of models. It uses targeted prompts to uncover how extensively and effectively agents are accessing and conveying information held in your site. This results in recommendations to your information architecture, content structure, and content presentation to increase your AI-readiness.
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